L’Arche Australia is committed to protecting all of its members and all Community members, with and without intellectual disabilities, from harm caused by any kind of abuse, violence, harassment or neglect. 

This commitment to promote a safe environment and culture is part of our mission: to honor the unique value of every human being.  

Policy and Code of Conduct 

Community members, employees, volunteers and members of management or advisory committees commit to our Code of Conduct to ensure the best possible standards of service and professional conduct. 

Reporting a concern or making a complaint 

We want all our members and stakeholders to speak up if they see or experience situations that are causing harm. 

Reporting an Issue


Alternatively, you can make a complaint to NDIS Quality and Safeguards Commission by following the link or the phone number below:

Phone: 1800 035 544